Privacy Policy

1. Introduction

Float Insure Technologies Inc. ("FLOAT," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the FLOAT platform ("Service").

2. Information We Collect

2.1 Information You Provide

Account information (name, email address, and password, or the name and email address shared by Google or Apple if you sign in with them); collection data (items, photos you upload, purchase prices, valuations, grading information, and certification numbers); a ZIP code or address if you choose to enter one; the history of edits you make to your items; and communications you send to us.

2.2 Automatically Collected Information

Device information (browser type, operating system), usage data (pages viewed, features used, session duration), IP address and approximate location derived from it, and cookies and similar technologies used by the analytics services described in Section 5.

2.3 Third-Party Sources

Market pricing data from auction houses, marketplaces, and public pricing sources; certificate records from grading companies' public lookups; and publicly available information relevant to asset valuation. This information describes items, not you.

3. How We Use Your Information

We use collected information to: provide, maintain, and improve the Service; identify items from the photos you upload; generate portfolio valuations and market analytics; send service-related communications; detect, prevent, and address technical issues and security threats; comply with legal obligations; and develop and improve our proprietary algorithms and technologies.

FLOAT does not sell, place, or bind insurance, and does not use your information to do so. Any future insurance offering would be described separately, with its own privacy terms, before it becomes available.

4. Information Sharing & Disclosure

We do not sell your personal information. We share information only with: the service providers listed in Section 5, which process it on our behalf to run the Service; law enforcement or regulatory authorities when required by law; professional advisors, including lawyers, auditors, and accountants; and a successor in connection with a merger, acquisition, or sale of assets.

5. Service Providers We Use

These companies process information on our behalf to operate the Service. Each receives only what its function requires:

• Google Firebase (Authentication, Cloud Firestore, Hosting, Cloud Functions, and Cloud Storage): stores your account, your collection records and the photos you upload, and runs the server code behind the Service.
• Google and Apple sign-in: if you choose to sign in with Google or Apple, that provider confirms your identity and shares your name and email address with us.
• Google Analytics 4 and Firebase Analytics: receive usage events, device and browser information, and your IP address. Both load only after your first interaction with a page.
• Google Gemini API: receives photos you upload for identification, and search terms that match no catalog entry, and returns a suggested identification or catalog entry.
• Anthropic Claude API: receives photos you upload for identification when the higher-accuracy identification step runs, and returns a suggested identification.
• Algolia: receives the search terms you type, to return matching catalog entries.
• Market-data and certificate sources such as eBay and PSA: receive item descriptions, search terms, or certification numbers to look up prices and certificate records. They do not receive your name or email address.
• Cloudflare: provides DNS and content delivery for floatcollect.com, floatins.com and floatinsure.com, and processes the requests your browser makes, including your IP address.

6. Data Security

Information is encrypted in transit and at rest by the infrastructure providers listed above. Access to account and collection data is restricted to the signed-in owner by authentication and database security rules. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You can delete your account and its data from within the Service. We may retain certain information as required by law, for legitimate business purposes, or to resolve disputes and enforce our agreements. Collection and valuation data may be retained in anonymized and aggregated form for analytical and technology-development purposes.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information; opt out of certain data processing activities; request portability of your data; withdraw consent where processing is based on consent; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at privacy@floatinsure.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose, and to receive a copy of it.
• Correct inaccurate personal information we hold about you.
• Delete personal information we have collected from you, subject to legal exceptions.
• Opt out of the sale or sharing of your personal information. We do not sell personal information.
• Not be discriminated against for exercising any of these rights.

To submit a request, email privacy@floatinsure.com from the address associated with your account and say which right you are exercising. We may need to verify your identity before acting on a request.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Proprietary Technology Notice

FLOAT's valuation engine, pricing methodology, and related technologies are proprietary. Data processed through these systems may be used to improve and refine our technologies, subject to applicable anonymization and aggregation practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact

For questions regarding this Privacy Policy, please contact us at privacy@floatinsure.com.

Float Insure Technologies Inc.